Technical Product Trainer

About UsHighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.Job SummaryThe Analyst or Senior Analyst will be responsible for ensuring that we effectively train our HighRadius Consultants (Internal/Partners) members on the HighRadius Products. The analyst will be responsible to manage the end-to-end training tasks, which includes creating training content and delivering training to New Hires/ Interns / Partners. This job profile will offer an individual high visibility with regular consulting leadership and consultant interaction as he/she will be the main point of contact from ACE team. The candidate must be well organized, detail oriented and possess excellent communication skills.Key ResponsibilitiesDeliver product training to HighRadius Teams - Consultants / Partners and manage the whole lifecycleReview and validate product training materials Create and maintain standard product training materials for new or updated HighRadius productsImprove the training process by analyzing the training feedback and JIRA ticketsCollaborate with cross functional teams such as consulting, product, and support to ensure all training content is updated and accuratePrior knowledge of HighRadius Products will be a plusPrior knowledge of various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper carePrior knowledge and experience of technical training delivery and content creationPrior knowledge of Order to Cash process will be a plusPrior experience with training clients on SaaS products will be a plusSkill & Experience NeededOverall 3-6 years of professional services experience.Bachelor's or Master’s Degree (preferably from tier 1 or tier 2 institutes).Location: Hyderabad.Mandatory: Good communication skills, Excellent Time Management skills, Good Analytical Skills, Good problem solving skills, Good presentation skills, Organizational skills, Collaboration skills, Conflict Resolution skills, Training Aptitude, Technical Inclination, Team Player.Desirable: Consulting Experience with HighRadius Products, Exposure to projects, Exposure to Functional consulting rolesExperience in following the established processes/standards/templates to achieve successful results.What You’ll GetCompetitive salary.Fun-filled work culture (https://www.highradius.com/culture/)Equal employment opportunities.Opportunity to build with a pre-IPO Global SaaS Centaur.