Technical Service Ambassador

This individual will serve as the face of the organization at customer warehouse and fulfillment facilities, building strong relationships while helping customers maximize the performance, safety, and longevity of battery-powered mobile workstation equipment. The role combines technical field service, customer training, consulting, and account support responsibilities. The ideal candidate is comfortable traveling extensively, conducting equipment evaluations, troubleshooting technical issues, delivering hands-on training, and partnering with customer operations and maintenance teams to drive operational excellence. This is an excellent opportunity for a technically minded professional who thrives in customer-facing environments and enjoys a mix of field service, relationship management, and technical consulting. This role will consist of 75% travel with the main office near the Boca Raton area.Must HavesStrong troubleshooting, diagnostics, and repair experience with mechanical, electrical, or industrial equipment3+ years of technical field service, maintenance, or equipment support experienceHands-on experience performing break/fix support, hardware repairs, and equipment upgradesStrong customer-facing skills with the ability to build relationships and communicate effectively with clientsExperience training end users and explaining technical concepts to non-technical audiencesAbility to work independently and travel 75%Valid driver's licenseAbility to lift up to 70 lbs. and perform physical installation and maintenance work