Technical Service Engineer

Position SummaryThe Technical Service Engineer provides technical support for Production Chemical Technologies activities across field operations, laboratory evaluations, tenders, customer projects, and product/application troubleshooting. The role supports the selection, qualification, optimization, and field application of production chemicals used in oil and gas operations, including water treatment, scale inhibition, corrosion control, H₂S management, emulsion treatment, bacteria control, flow assurance, and produced water management.The position requires close collaboration with customers, field teams, laboratories, product line SMEs, sales/commercial teams, supply chain, and operations to deliver fit-for-purpose technical solutions and support safe, reliable, and cost-effective production chemical applications.Key ResponsibilitiesTravel across MENA and Asia to provide onsite technical support for production chemistry applications, including chemical selection, product screening, and treatment optimization.Conduct onsite testing, such as demulsifier and water clarifier performance testing, to support product selection and field decision-making.Support field trials, including planning, execution, monitoring, and performance evaluation of production chemical programs.Support onsite troubleshooting and product optimization to resolve field performance issues and improve treatment reliability.Conduct total system analysis to assess chemical program performance across the full production system and identify optimization opportunities.Review customer operating conditions, fluid compositions, field constraints, and treatment objectives to recommend suitable chemical programs and testing strategies.Prepare, review, and issue technical reports, field test summaries, product recommendations, technical justifications, and customer-facing presentations.Support tender and commercial activities by preparing technical proposals, reviewing specifications, recommending suitable products, and contributing to cost, timeline, and testing scope development.Work with field and account teams to support chemical trials, field implementation, performance monitoring, and troubleshooting of production chemical programs.Develop and maintain strong technical relationships with customer production chemistry, flow assurance, integrity, and operations teams.Participate in technical discussions with customers to understand challenges, clarify requirements, present recommendations, and address technical questions.Coordinate with internal and third-party laboratories as needed to define test scope, sample requirements, test methods, timelines, and deliverables.Support the implementation and evaluation of new technologies, new product introductions, and portfolio rationalization activities.Promote Quality, Health, Safety, and Environment standards in all field and site-related activities.Participate in pre-job, toolbox, and safety meetings when supporting field or site activities.Investigate technical problems, identify root causes, and develop practical recommendations to improve treatment performance and operational reliability.