Technical Support / Field Service Engineer

PARK360 – Job DescriptionPosition: Technical Support / Field Service Engineer

Company: PARK360 / MyCiti 360 Technology Services Pvt.

Ltd. Experience: Minimum 3 Years Qualification: Diploma in Computer / Electronics / Electronics & Telecommunication Engineering Location: BARC Project SiteWorking Hours: 9:00 AM to 7:00 PM, all working days Employment Type: Full-timePARK360 is looking for an experienced and technically skilled resource to support the operation, maintenance, troubleshooting, installation and commissioning of the Smart Vehicle Number Announcement System and associated network infrastructure at the BARC project siteNote: Important: The selected candidate will be required to be available at the BARC site from 9:00 AM to 7:00 PM on working days and must be willing to attend emergency breakdowns during late hours, weekends and holidays whenever required.ResponsibilitiesOperate and monitor the Smart Vehicle Number Announcement System and related network equipment. Perform breakdown troubleshooting, fault diagnosis, repair and preventive maintenance (PM).Handle installation, upgradation, configuration and commissioning of system hardware and software. Diagnose and resolve issues related to electronics, networking, communication and telecommunication equipment.Provide technical support for system/network connectivity and associated devices.Carry out preventive maintenance as per the prescribed maintenance schedule.Respond promptly to system failures and emergency breakdowns.Coordinate and report daily activities/issues to the designated Officer-in-Charge.Maintain proper records of maintenance, breakdowns, repairs and system activities.Support emergency requirements, including late hours, weekends and holidays, whenever required.Ensure smooth and uninterrupted functioning of the deployed system. Follow all applicable BARC site safety, security and operational procedures.Participate in technical training and maintain required technical competency.QualificationsDiploma in Computer Engineering / Electronics Engineering / Electronics & Telecommunication Engineering. Minimum 3 years of relevant experience in technical support, electronics, networking, system maintenance, field service or similar work. Experience in installation, troubleshooting, maintenance and commissioning of electronic/network-based systems will be preferred.Candidates with experience in ANPR/vehicle number recognition, smart parking, vehicle announcement systems, networking, CCTV, access control or similar technology systems would be an advantage.

Required Skills

Strong hands-on knowledge of electronics and electronic equipment troubleshooting.Good understanding of computer hardware, networking and communication systems.Ability to diagnose and rectify hardware/software faults.Knowledge of installation, configuration and commissioning of technical systems.Basic to intermediate software development/programming and troubleshooting skills.Good understanding of network connectivity and communication protocols.Ability to work independently and handle emergency technical situations.Good documentation and reporting skills.Physically fit to work at the project/site location.Must be willing to work beyond normal hours, including weekends/holidays when required.Candidate should possess valid/government-approved technical certification, wherever applicable.