Technical Trainer (AI)

Job DescriptionFacilitate AI and Avatar training programs for external clients and participants.Lead engaging instructor-led sessions that combine theory with practical, hands-on learning.Present AI concepts, platform features, and digital processes in a clear, concise, and user-friendly manner.Coach and support participants throughout practical exercises, answering questions and providing guidance.Demonstrate software solutions and walk users through key functions and workflows.Deliver training consistently in accordance with company guidelines and quality standards.Keep up to date with emerging AI technologies, digital solutions, and product updates to ensure training content remains relevant.Act as a professional ambassador for the company during training sessions, workshops, and customer interactions.RequirementsBachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.1–3 years of experience in learning and development, technical training, customer support, technical support, or a related role.Applicants from non-technical backgrounds with strong digital literacy and IT proficiency are encouraged to apply.Basic knowledge of artificial intelligence, digital platforms, and modern technologies.Comfortable using technology and quick to learn new software and digital tools.Strong communication, presentation, and facilitation skills.Confident in delivering presentations and engaging diverse audiences.Ability to simplify technical information and communicate complex concepts effectively to users with varying levels of technical knowledge.Proficient in both English and Bahasa Malaysia.