Technical Trainer

Our client is a well-known law firm looking to hire a Technical Trainer. Responsibilities: Own and continuously improve new-hire technology orientation across all officesBuild and deliver training on core firm systems — desktop applications, financial platforms (time entry, billing, expense management), phone systems, and practice-group-specific toolsDesign full training programs end-to-end: assess needs, build curricula and materials (guides, manuals, videos, e-learning content), and evaluate what's workingPartner with department and practice group leaders to identify gaps and build tailored learning solutionsWork alongside IT to support and troubleshoot attorney/staff technology issues (Windows, Microsoft Office, document management, CRM), offering hands-on help in person or remotely as neededRequirements:Bachelor's degree 3+ years of relevant experience, ideally in a law firm settingStrong project management skillsExcellent written and verbal communication, with sharp attention to detailProven ability to assess training needs and design effective, responsive solutions, paired with genuine enthusiasm for driving change