Telecommunications Engineer
CareCone Group · Tokyo, Tokyo, Japan
Apply & track with Apply EdgeVoice Engineer – Tokyo, Japan
Key Requirements
Strong hands-on experience with Cisco CUCM and enterprise Voice systemsExperience with Avaya Voice systems, Voice Gateways, and conferencing equipmentHands-on experience with NICE NTR Voice Recording – basic call testing, query and playbackPerform daily health checks and troubleshooting of RTC Voice systemsProvide onsite and remote voice support across the APAC regionSupport phone, headset, webcam and audio conferencing device installationHandle user account administration, including creation, modification, reinstatement and revocationPerform Move, Add & Change (MAC) activities and general Voice supportMust-Have: CUCM, Voice Systems, NICE Voice Recording, Japanese N2/Business Level