Telesales Executive

Company Description KG Technologies (KGT Trading LLC), founded in 2014 as KG Toner, has evolved from a toner cartridge provider into a dynamic leader in IT and tech solutions. The company now offers a comprehensive range of services, from IT infrastructure management to innovative hardware and software solutions. KG Technologies focuses on helping businesses adapt to changing technology needs, drive growth, and improve operational efficiency. Its commitment to quality, customer satisfaction, and continuous innovation has led to strong client partnerships and a trusted reputation in the tech industry.Role Description This is a full-time, on-site Telesales Executive role based in Dubai. The Telesales Executive will handle outbound and inbound calls to promote IT and tech solutions, identify customer needs, and present suitable products and services. The role involves generating and qualifying leads, maintaining accurate records in the CRM system, and following up on prospects to convert opportunities into sales. The Telesales Executive will provide professional customer support, respond to inquiries, manage objections, and ensure a positive experience for each client interaction. The position also includes meeting daily and monthly sales targets, collaborating with the sales team, and sharing market feedback to improve offerings and sales strategies.Qualifications Strong Communication skills, including clear telephone etiquette and fluent English speaking and writing abilities.Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain long-term client relationships.Lead Generation skills to identify prospects, qualify opportunities, and build a robust sales pipeline.Sales skills to present solutions, manage objections, negotiate, and close deals effectively.Prior telesales or inside sales experience, preferably in IT or technology solutions.Comfort using CRM systems, telephone systems, and basic office software (e.g., MS Office, email tools).Goal-oriented mindset with the ability to work under target-driven conditions and manage time efficiently.High level of professionalism, reliability, and the ability to work collaboratively with a diverse team.Relevant diploma or bachelor’s degree in Business, Marketing, IT, or a related field is an advantage.