Telesales Representative

About the RoleWe are looking for an enthusiastic and driven Telesales Representative to join our SME sales team. This role is ideal for fresh graduates who are eager to start their career in technology sales. You will be responsible for reaching out to small and medium-sized enterprise (SME) customers over the phone to promote and sell a portfolio of technology solutions, including Cloud, Cybersecurity, AI, IoT, and Connectivity services. Full training will be provided on our product portfolio and sales techniques.Key ResponsibilitiesMake outbound calls to prospective SME clients from provided leads/databases to generate interest in technology solutions.Handle inbound sales inquiries from SME customers and convert them into qualified opportunities.Understand customer business needs and recommend suitable Cloud, Cybersecurity, AI, IoT, or Connectivity solutions.Explain product features, pricing, and value propositions clearly and persuasively.Achieve and exceed monthly/quarterly sales targets and KPIs.Maintain accurate and up-to-date records of calls, leads, and opportunities in the CRM system.Follow up consistently with leads and prospects to move them through the sales funnel.Coordinate with technical/pre-sales teams for complex customer requirements.Build and maintain strong relationships with SME customers to encourage repeat business and referrals.Stay updated on product knowledge, market trends, and competitor offerings.Handle objections professionally and escalate complex issues when necessary.RequirementsBachelor's degree in Business, Marketing, IT, Engineering, or related field (fresh graduates are encouraged to apply).Excellent verbal communication and interpersonal skills.Strong persuasion, negotiation, and active listening skills.Comfortable making high volumes of outbound calls daily.Proficiency in MS Office and willingness to learn CRM tools.Self-motivated, target-driven, and resilient under pressure.Fluent in English & Arabic.Positive attitude with a strong desire to build a career in technology sales.