Telesales Specialist

Company Description Advisera Management Consultancy L.L.C. is a UAE-based consultancy that helps businesses strengthen compliance, improve operational efficiency, and expand their presence in the UAE market. The company provides specialized advisory services in areas such as ADNOC vendor registration and prequalification, ISO consultancy and certification support, management consultancy, and business process and strategy advisory. Advisera also offers corporate services, regulatory assistance, ICV (In-Country Value) support, business setup and growth consulting, and tax consultancy. It serves organizations across oil & gas, contracting, manufacturing, trading, and professional services, with a focus on companies aiming to work with major UAE entities and government-linked organizations.Role Description The Telesales Specialist is a full-time, on-site role based in Abu Dhabi Emirate, United Arab Emirates. The specialist will engage prospective and existing clients via phone to present Advisera’s consultancy services, qualify leads, and convert inquiries into sales opportunities. Daily tasks include making outbound calls, responding to inbound inquiries, explaining service offerings clearly, and following up on leads to support the sales pipeline. The role involves maintaining accurate records in CRM systems, coordinating with consultants and the sales team, and meeting individual and team sales targets. The Telesales Specialist will also gather market feedback, contribute to improving sales scripts, and support customer onboarding through clear communication and coordination.QualificationsStrong customer-focused abilities, including Customer Service and Customer Support skills.Excellent Communication skills, with clear, confident, and professional phone presence.Proven Sales skills, including lead qualification, closing, and working toward targets.Ability to deliver Training or guidance to customers on services and processes when needed.Previous experience in telesales, inside sales, or call center roles, ideally in consulting or professional services.Familiarity with CRM tools and basic MS Office applications.Ability to work on-site full time in Abu Dhabi Emirate and collaborate with cross-functional teams.Organizational and time-management skills, with attention to detail and follow-through.Understanding of UAE business environment; experience with compliance, ISO, or ADNOC-related services is an advantage.Relevant diploma or bachelor’s degree in business, marketing, or a related field is preferred.