Telesales Specialist

Company Description Finwealth Financing Brokers LLC is a financial brokerage firm operating in Dubai, United Arab Emirates, specializing in connecting clients with suitable financing and lending solutions. The company focuses on delivering responsive, client-centered service and clear guidance throughout the financing process. Team members work in a dynamic, target-driven environment with opportunities to develop sales and communication capabilities. The organization values professionalism, integrity, and strong customer relationships, offering a collaborative workplace for individuals interested in the financial services sector.Role Description The Telesales Specialist is a temporary, on-site role based in Dubai, United Arab Emirates, responsible for generating and qualifying leads through outbound and inbound calls. In this role, the specialist explains financial products, answers inquiries, and guides prospective clients through initial stages of the financing process. Day-to-day tasks include contacting potential customers, following up on provided leads, updating CRM or call logs, and coordinating with the sales team to schedule appointments or move opportunities forward. The specialist is expected to meet call and conversion targets, handle customer concerns professionally, and maintain accurate records of interactions. Collaboration with colleagues to refine sales scripts and improve customer outreach is also part of the role.Qualifications Candidates should possess strong Customer Service and Customer Support skills to handle inquiries, address concerns, and maintain positive client relationships.Candidates should possess excellent Communication skills, including clear spoken English and the ability to explain financial products in a simple, accurate manner.Candidates should possess solid Sales capabilities, with experience in telesales or inside sales and a focus on achieving targets and converting leads.Candidates should possess Training-related skills, such as the ability to learn scripts and product information quickly and support knowledge sharing within the team.Relevant qualifications include prior experience in telesales or call center environments, preferably in financial services or related sectors.Additional beneficial qualifications include familiarity with CRM systems, strong organizational skills, resilience in a high-volume calling environment, and proficiency in additional languages commonly spoken in Dubai.