Telesales Team Lead - Real Estate

Team Leadership & Performance ManagementManage and motivate a team of 8–15 Real Estate Telesales Agents to achieve monthly, quarterly, and annual sales quotas.Conduct daily stand-ups to set call targets, assign lead buckets, and review daily pipelines.Monitor live and recorded calls to perform regular Quality Assurance (QA) and deliver actionable 1-on-1 coaching.Track Key Performance Indicators (KPIs): Call Volume, Talk Time, Lead-to-Meeting Conversion Rate, Show-Up Rate, and Closed Deals.Lead Management & StrategyDistribute cold, warm, and digital marketing leads efficiently using CRM tools (e.g., Salesforce, HubSpot, Zoho).Manage lead flow and re-engage dormant database lists with targeted tele-campaigns.Collaborate with marketing to analyze lead quality, target demographics, and campaign ROI.Refine objection-handling frameworks and phone sales scripts to stay ahead of market trends.Sales Operations & Pipeline OversightAudit CRM entry discipline to ensure agents maintain precise client data, call logs, and scheduled follow-ups.Bridge the gap between Telesales and Field Sales/Property Consultants to ensure seamless lead handoffs and high meeting attendance.Prepare weekly and monthly sales forecasts and performance reports for executive leadership.