Tender Manager

Job Description: Tender Manager – B2G (Government Tenders)Company: M/s. Shining Star Outsource Services Private Limited Location: Plot No. 9B, Inno House, Ground Floor, Sector-32, Gurugram, Haryana - 122001Experience Required: 3 to 6 YearsEmployment Type: Full-timeIndustry: Facility Management, Manpower Solutions, Security Services, & SanitationRole OverviewWe are looking for an experienced Tender Manager (B2G) to lead our Government Tender acquisition process and manage client relationships. The candidate will be responsible for end-to-end tender management on GeM (Government e-Marketplace), CPPP, and various State e-Procurement portals, while maintaining active liaison with government officials, department heads, and key stakeholders.Key Responsibilities1. Opportunity Identification & Portal MonitoringDaily tracking and screening of relevant B2G tenders across GeM, CPPP, State portals, Railways, and Municipal Corporations.Conducting initial Pre-Qualification (PQ) assessments to verify turnover, credentials, and compliance requirements before bidding.2. Client & Stakeholder CoordinationLiaisoning with Government Officials: Coordinating with procurement authorities, department officials, and tender committees to clarify scope, specifications, and terms.Pre-Bid Engagement: Attending pre-bid meetings, submitting formal queries, and following up for favorable corrigendums or tender amendments.Post-Award Client Handling: Serving as the key point of contact for government department representatives during contract signing, agreement execution, and project handover.Issue Resolution: Addressing client queries regarding statutory compliances, SLA commitments, and administrative documentation during the bidding and onboarding phases.3. Tender Documentation & Technical BiddingPreparing 100% compliant and error-free technical bids before submission deadlines.Compiling essential statutory documents including:Registrations: PF, ESI, Labour License, GST, PASARA License (Security).Certifications: ISO (9001, 14001, 45001), MSME / NSIC certificates.Financials & Credentials: CA Turnover Certificates, Satisfactory Work Completion Certificates, and Client POs.4. Financial Costing & Commercial BidsCalculating precise pricing based on Central & State Minimum Wage Acts, VDA revisions, EPF, ESI, Bonus, and Service Charges to ensure bid qualification.Navigating GeM financial dynamics, service charge rules, and participating in Reverse Auctions (RA).Managing EMD (Earnest Money Deposit) processes, PBG (Performance Bank Guarantee) submissions, and processing EMD refunds/unfreezing.Key Qualifications & RequirementsExperience: 3–6 years of hands-on experience in B2G Government Tenders and client coordination, specifically in Facility Management, Manpower, Security, or Sanitation.Portal Expertise: In-depth working knowledge of GeM (Government e-Marketplace) and CPPP.Communication & Coordination: Exceptional written and verbal communication skills for effective liaisoning with government representatives and internal teams.Compliance Knowledge: Sound understanding of Labour Laws, Minimum Wage Structures, PASARA Act, and statutory obligations.Proficiency: Advanced MS Excel skills, analytical capabilities, and sharp attention to detail.