Territory service manager
Taggd ยท Delhi, India
Apply & track with Apply Edge๐ Hiring for One of the Biggest Automobile Industry Leaders! ๐Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for dynamic professionals for the role of Territory Service Manager.๐ Role: Territory Service Manager๐ Experience: 2 to 7 Years๐ Qualification:B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)๐ฅ Key Responsibilities:โ
Drive workshop business growth through improvements in PM, load growth, and service performance.โ
Analyze workshop data, customer retention trends, and implement effective service strategies.โ
Support dealers in reducing operational inefficiencies and improving productivity.โ
Handle critical customer complaints and technical issues across the territory.โ
Manage technical campaigns, recalls, and product feedback escalation.โ
Enhance customer experience through implementation of service excellence initiatives.โ
Collaborate with dealer partners to improve process efficiency and business outcomes.๐ฏ Must-Have Skills:Dealer/Channel ManagementTerritory ManagementCustomer Service OperationsWorkshop OperationsCustomer Complaint HandlingData Analysis & ReportingFinancial AcumenService Strategy ImplementationTechnical TroubleshootingStakeholder ManagementNegotiation & Communication Skills๐ Preferred Background:Candidates from the Automobile Industry will be highly preferred.๐ What We're Looking For:Strong analytical and problem-solving skillsTarget-oriented mindsetAbility to handle pressure and drive resultsExcellent communication and stakeholder management capabilitiesPassion for delivering exceptional customer experience๐ฉ Interested candidates can share their updated CV at:amritanshu.singh@taggd.inPlease mention the following details while applying:Current CTCExpected CTCNotice PeriodCurrent Location