Territory service manager
Taggd · Delhi, India
قدّم وتابع مع أبلاي إيدج🚗 Hiring for One of the Biggest Automobile Industry Leaders! 🚗Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for dynamic professionals for the role of Territory Service Manager.📍 Role: Territory Service Manager📌 Experience: 2 to 7 Years🎓 Qualification:B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)🔥 Key Responsibilities:✅ Drive workshop business growth through improvements in PM, load growth, and service performance.✅ Analyze workshop data, customer retention trends, and implement effective service strategies.✅ Support dealers in reducing operational inefficiencies and improving productivity.✅ Handle critical customer complaints and technical issues across the territory.✅ Manage technical campaigns, recalls, and product feedback escalation.✅ Enhance customer experience through implementation of service excellence initiatives.✅ Collaborate with dealer partners to improve process efficiency and business outcomes.🎯 Must-Have Skills:Dealer/Channel ManagementTerritory ManagementCustomer Service OperationsWorkshop OperationsCustomer Complaint HandlingData Analysis & ReportingFinancial AcumenService Strategy ImplementationTechnical TroubleshootingStakeholder ManagementNegotiation & Communication Skills🚘 Preferred Background:Candidates from the Automobile Industry will be highly preferred.🌟 What We're Looking For:Strong analytical and problem-solving skillsTarget-oriented mindsetAbility to handle pressure and drive resultsExcellent communication and stakeholder management capabilitiesPassion for delivering exceptional customer experience📩 Interested candidates can share their updated CV at:amritanshu.singh@taggd.inPlease mention the following details while applying:Current CTCExpected CTCNotice PeriodCurrent Location