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Testing Manager - Document & Notification Testing

WNS · Bengaluru, Karnataka, India

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Greetings!We have an exciting opportunity for a Group Manager : Testing Manager – Document & Notification Testing- in Bangalore Location in WNS.Please find the complete job description below for your kind reference.Role OverviewWe are looking for an experienced Group Manager (Testing Manager) to lead end-to-end testing for Document & Notification (D&N) platforms within Insurance, BFSI, or other regulated environments. The ideal candidate will have strong expertise in customer correspondence testing, document generation, policy communications, notification systems, test leadership, and stakeholder management. Key ResponsibilitiesLead end-to-end testing lifecycle including Test Strategy, Planning, Execution, Defect Management, Governance, and Release Readiness.Manage a team of 5-10 Test Analysts across onshore/offshore environments.Drive Manual Testing, Functional Testing, Automation Testing, Integration Testing, System Testing, Regression Testing, UAT/BAT, PVT, and Disaster Recovery Testing.Validate customer communications delivered through Email, SMS, Print, and other correspondence channels.Perform document generation, notification, template validation, data transformation, ETL, and data quality testing.Collaborate with Business, Product, Delivery, Architecture, and Compliance teams to ensure quality and regulatory compliance.Drive test automation initiatives and continuous process improvements.Mandatory Skills9 to 12+ years of Software Testing experience with 3+ years as Test Lead/Team Lead.Strong expertise in End-to-End Testing Lifecycle Management.Experience in Insurance, BFSI, Customer Correspondence, Consumer Communication Management (CCM), Policy Communication, Statements, Notifications, or Document Testing.Hands-on experience in:Functional TestingIntegration TestingSystem TestingRegression TestingEnd-to-End TestingBAT, BRT, PVTDefect Management & Defect TriageStrong SQL skills.Experience in ETL/Data Validation Testing.Knowledge of XML Testing.Experience validating customer communications through Email, SMS, Print/Mail channels.Strong Stakeholder, Team, Vendor, and Delivery Management experience. Preferred Technical SkillsCandidates should have experience in at least 5 or more of the following:Duck Creek PASSmartCommSQLXMLETL/Data PipelinesMulesoftFilenetExchange ServerEmail Processing SystemsToolsJIRA, Confluence, Zephyr, Kibana, StreamDiff, DocDiff, Litmus, SharePoint, EasyDocTest/EasySuiteMandatory CertificationsISTQB CTFLAgile Fundamentals / ICAgile CertificationPreferred SkillsDuck Creek Policy Administration System (PAS)SmartCommEasyDoc / EasySuiteFilenetMulesoftTest Automation FrameworksRelease & Cutover TestingBatch Processing ValidationDisaster Recovery & High Availability TestingInterested and eligible candidates may share their updated resume along with the following details: Shahul.hameedS@wns.comName:Mobile No.:Email ID:Current Company:Current Role:Total Experience:Professional Summary (5-7 Lines):Compensation & AvailabilityCurrent CTC: ₹ : (Fixed: ₹ : | Variable: ₹)Expected CTC: ₹Notice Period:Preferred Job Location:Current Location:Reason for Job Change: