Ticket Agent

Key ResponsibilitiesArrange domestic and international flight bookings.Book hotels, transportation, and other travel services.Process ticket changes, cancellations, refunds, and reissues.Coordinate travel requests with employees, HR, and travel agencies.Ensure travel documents and approvals are complete.Maintain travel records and prepare basic travel reports.Support project mobilization/demobilization and VIP travel.Assist in resolving travel-related issues and ensuring timely service.Qualifications & ExperienceBachelor's degree or equivalent.3–5 years of experience in corporate ticketing or travel management.Knowledge of airline reservation systems (Amadeus, Galileo, or Sabre).Experience in construction or real estate is an advantage.SkillsAirline ticketing systemsOrganization and time managementCommunication and customer serviceAttention to detailProblem-solving