Timekeeping Coordinator

Position SummaryThe Timekeeping Coordinator is responsible for the accurate and timely administration of contractor timekeeping for assigned client accounts. This position serves as the primary point of contact for contractors, clients, recruiters, and internal departments regarding timekeeping matters, ensuring payroll deadlines are met while delivering exceptional customer service.Primary ResponsibilitiesTimekeeping AdministrationPerform daily reconciliations between Replicon and client timekeeping systems to ensure hours are accurate and complete.Identify and resolve discrepancies by researching and processing timekeeping corrections.Monitor contractor timesheet submissions to ensure all hours are entered and approved prior to payroll deadlines.Follow up with contractors, managers, and clients regarding missing or inaccurate timecards and approvals.Ensure all assigned accounts remain current and payroll deadlines are consistently met.Customer ServiceServe as the primary point of contact for assigned contractors, clients, recruiters, and account managers regarding timekeeping questions and issues.Respond to inquiries professionally, accurately, and in a timely manner.Build and maintain positive working relationships while providing exceptional customer service.Payroll SupportReview timecards for completeness and accuracy prior to payroll processing.Understand and apply applicable overtime, double-time, meal period, and state-specific labor requirements when processing time.Process timekeeping corrections accurately and within payroll deadlines.Escalate complex issues or compliance concerns to leadership as needed.Account ManagementManage a designated portfolio of client accounts and contractors.Ensure projects, cost centers, and required coding are accurate before payroll processing.Maintain organized documentation and audit trails for all timekeeping corrections.Team CollaborationWork closely with Payroll, Recruiting, Sales, Operations, and clients to resolve timekeeping issues.Assist team members during peak payroll periods when workload requires.Participate in process improvement initiatives and departmental projects.RequirementsTrack experience7:00 am PST start timeQualificationsExperience with electronic timekeeping systems.Strong attention to detail and organizational skills.Excellent communication and customer service skills.Ability to prioritize multiple tasks while meeting strict payroll deadlines.Basic understanding of payroll processes and labor regulations.Proficient in Microsoft Office, including Excel.Ability to work independently while contributing to a collaborative team environment.Success in This RoleA successful Timekeeping Coordinator:Maintains a high level of accuracy and attention to detail.Meets payroll deadlines consistently.Provides excellent customer service to both internal and external stakeholders.Demonstrates accountability and ownership of assigned accounts.Communicates proactively and resolves issues efficiently.Contributes positively to the overall success of the Timekeeping team.