Trade Compliance Manager

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!OverviewThe Manager, Trade Compliance is responsible for the day-to-day management and continuous improvement of the DICK’S Sporting Goods Trade Compliance program. This position oversees customs brokerage operations, Foreign Trade Zone (FTZ) compliance, process and policy development, trade compliance team development and managing the alignment processes and integration of Foot Locker and the Dick’s Sporting Goods trade programs. The role serves as a key business partner across Supply Chain, Sourcing, Merchandising, Finance, Legal and external service providers to ensure compliance with U.S. Customs and Border Protection (CBP) regulations and international trade laws while identifying opportunities for operational efficiency, cost savings and risk reduction.This position drives strategic initiatives that strengthen the Company's trade compliance framework, enhance regulatory compliance and support business growth.Job Duties & ResponsibilitiesProgram Management & Compliance Operations:Manage the Company's trade compliance operations, including customs brokerage, FTZ administration, customs valuation and regulatory compliance activitiesEnsure compliance with CBP regulations, FTZ requirements and applicable international trade lawsDrive continuous improvement initiatives to strengthen compliance controls, reduce risk exposure and improve operational efficiencyEvaluate business impacts of dynamic tariff environment and provide recommendations for reducing exposureIdentify and implement savings opportunities through duty reduction strategies and process enhancementsObtain and maintain adequate customs bonds to support direct import and FTZ operationsSupervise FTZ compliance and administration activities for Company FTZ operationsMonitor compliance performance metrics and develop reporting for senior leadershipCommunicate compliance risks, audit findings and remediation plans to managementServe as a subject matter expert on trade compliance implications for sourcing decisions, new product launches and special business initiativesDevelop Process and Policies to Reduce Risk and Enable Scalable Growth:Develop, document, and maintain standard operating procedures (SOPs), policies and compliance workflowsEvaluate new business projects and opportunities and develop business assimilation plans to incorporate them into workflowsEvaluate existing processes and implement enhancements that improve compliance, efficiency and accountabilityLead cross-functional process improvement initiatives related to import compliance and customs operationsEnsure compliance requirements are effectively embedded within business processes and systemsVendor And Service Provider ManagementManage relationships with customs brokers, consultants, SaaS providers and technology service providersEstablish performance expectations, monitor service levels and ensure adherence to contractual obligations and SLAsConduct regular business reviews and performance evaluations with service providersPartner with Sourcing to execute RFI and RFQ processes for compliance-related servicesNegotiate service rates, scopes of work and operational requirementsCollaborate with Legal to review service agreements and resolve contractual issuesEscalate and resolve systemic, procedural and compliance-related concerns with providers as neededLead And Develop TeammatesLead, mentor and develop a team of Trade Compliance AnalystsEstablish clear roles, responsibilities, performance expectations and accountability measuresProvide regular guidance, coaching and workload prioritizationFoster a culture of continuous improvement, collaboration and professional developmentConduct performance reviews and create development plans to strengthen team capabilitiesEnsure internal associates and external service providers receive appropriate training on Company trade compliance requirementsQualificationsBachelor's Degree5 - 7 years of Progressive experience in customs compliance, international trade, brokerage operations or FTZ administration with team leadership responsibilitiesLicensed Customs Broker preferredRetail, consumer products or large-scale import operations experienceStrong working knowledge of CBP regulations, customs valuation, FTZ regulations, duty savings programs and import/export compliance requirementsKnowledge of customs valuation methodologiesProficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)Excellent written and verbal communication skillsStrong facilitation & presentation skillsSupervisory and leadership capabilitiesProblem solving & troubleshooting skillsProject management skillsHigh interpersonal skills, including ability to interact with senior leadership and teammates at all levelsStrong attention to detail and organizational skillsVirtual RequirementsAt DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.To ensure a smooth and secure experience, please note the following:Cameras must be on during all virtual interviews.AI tools are not permitted to be used by the candidate during any part of the interview process.Offers are contingent upon a satisfactory background check which may include ID verification.If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!