Trainer

Dyson people are encouraged to think differently, challenge convention and unafraid to make mistakes. We’re creative, collaborative, practical, enthusiastic, and resourceful. But most of all we’re passionate about what we do. Constant technological innovation is required to continue Dyson’s success, but we also need to fulfil our geographic potential.To unlock business opportunities across Middle East and Africa (MEA), Dyson has made the region a strategic priority and we initiated a transformation journey to increase investment and resource.About the RoleThe purpose of the role is to design, deliver and execute an effective training plan across all distributor teams, the front-line teams and demonstrators (Experts & Stylists), covering all aspects of product knowledge and ‘why Dyson’ sales skills. Work internally and externally to drive a better customer experience and sales journey through knowledge and insights. The Trainer has a leading role in Dyson events, product launches and our focus demo technology.This role is ideal for training professionals fluent in both Arabic and English, with hands-on experience delivering learning solutions in retail, consumer electronics, or a similar environment. As a Trainer, you’ll empower retail staff, help them master Dyson’s products, and ensure a consistent, inspiring customer experience.Roles and Responsibilities Deliver engaging product, sales, and induction training to distributor teams and retail staff—both face-to-face and digitallyCoach teams on sales skills, product knowledge, and demonstration techniquesSupport onboarding of new joiners, ensuring clear understanding of Dyson’s products and customer approachVisit stores regularly to observe demos, provide feedback, and offer on-the-spot support (travel required)Collaborate with marketing on localizing training materials and producing visual aids in line with Dyson’s standardsUse e-learning and digital platforms to increase engagement and reinforce key messagesSupport feedback collection to inform improvements to training delivery and materialsAbout You Fluent in Arabic and English (verbal & written)2-4 years’ experience delivering training, ideally within electrical retail or consumer electronicsExposure to appliances or consumer electronics brands & products in retailConfident communicator and presenter, at ease with diverse audiencesOrganized, proactive, and adaptable, with strong planning skillsExperience developing training content and using digital learning toolsAble to travel regularly domestically & internationally for store visits and training sessionsStrong communication and coordination skillsProficiency in Microsoft applications (PowerPoint, Excel, Word & Teams)Enthusiastic about technology and committed to helping others succeedThe position will be located at the Dyson Middle East & Africa office in Dubai; however, the employment contract will be under third party.