Training & Development Manager

Training & Development Manager – Luxury Resort

Location: St.

LuciaCompensation: $3,171 USD per month + monthly service charge

Benefits

Medical insurance, 21 days annual vacation, and additional company benefitsWe are recruiting on behalf of a luxury Caribbean resort seeking an experienced Training & Development Manager to lead the learning and development strategy across the property. This is an exciting opportunity for a passionate hospitality professional to shape a culture of continuous learning, leadership development, and service excellence within a world-class resort environment.The successful candidate will partner closely with senior leadership to develop and deliver impactful training initiatives, ensuring team members at every level are equipped to deliver exceptional guest experiences while supporting the resort's long-term talent strategy.Key ResponsibilitiesDevelop and implement the resort's learning and development strategyDesign and deliver onboarding, service excellence, leadership, and departmental training programsPartner with department leaders to identify training needs and develop targeted learning initiativesLead leadership development and succession planning programs across the resortOversee departmental trainer programs and ensure training consistency across all operational areasCoordinate internal and external training initiatives while maintaining training records and complianceMonitor the effectiveness of training programs and implement continuous improvement initiativesFoster a culture of learning, engagement, and professional development throughout the resortIdeal Candidate ProfileMinimum 5 years' experience in Learning & Development, Training, Talent Development, or Organizational Development within luxury hospitalityBachelor's degree or diploma in Human Resources, Hospitality Management, Education, or a related fieldProven experience designing and delivering leadership and service excellence programsStrong understanding of adult learning principles and instructional design methodologiesExperience supporting luxury hospitality service standards and quality assurance programsExcellent communication, facilitation, coaching, and stakeholder management skillsPassion for developing people and creating high-performing hospitality teams