Training Manager

Job Title: Sales Training ManagerReports to: Head of SalesLocation: Dubai, United Arab EmiratesRole PurposeDesign, deliver, and continuously improve training programs that accelerate Real-Estate agents productivity and sharpen the sales skills of the existing team, with a focus on off-plan real estate sales performance.Key ResponsibilitiesDesign and deliver a structured onboarding/induction program for new sales agents (product knowledge, CRM, company process, RERA compliance basics)Build and run ongoing sales skills training: prospecting, objection handling, negotiation, closing, client relationship managementDevelop training content on active project portfolios (payment plans, developer profiles, USPs) in coordination with the sales/management team)Conduct role-plays, call shadowing, and live coaching sessions; provide 1:1 coaching to underperforming or new agentsTrack training effectiveness against sales KPIs (conversion rate, time-to-first-deal, ramp-up time)Partner with management to identify skill gaps via performance data and agent feedbackKeep training materials updated with market trends, competitor positioning, and regulatory changesOccasionally run soft-skills/culture sessions (communication, professionalism, client service standards)Requirements5+ years in real estate sales (Dubai market strongly preferred) with a proven high-performance track record, OR 3+ years as a sales trainer in a brokerage/real estate environmentStrong presentation and coaching skills ; comfortable running live sessions and 1:1sDeep familiarity with Dubai off-plan market dynamics, RERA regulationsAbility to translate top-performer behaviour into repeatable, teachable frameworks