Training Manager (Mandarin Speaker)

Company OverviewYONNY is a leading Chinese quick-service restaurant group with expanding global operations. With pickled fish as its signature product, YONNY delivers high-quality and convenient Chinese meals in an accessible quick-service format. The Group operates more than 2,500 outlets across China and overseas markets, with business coverage spanning chain operations, product development, supply chain management, and industrial investment.Key ResponsibilitiesDevelop and implement annual, quarterly, and monthly training plans based on Southeast Asia business development and store-operation needs.Plan, coordinate, and deliver training programmes covering new-store openings, store operations, product knowledge, service standards, food safety, and management capability.Support the development and continuous improvement of the Southeast Asia training system, processes, course materials, and standard operating procedures, aligned with Group standards and local market needs.Independently develop, update, and facilitate courses for store operations, franchisee support, management development, and frontline employee capability.Lead onboarding, store-manager and assistant-manager development, trainer development, and on-site store coaching to strengthen capability and execution standards.Establish training evaluation and feedback mechanisms; track training completion, participant coverage, satisfaction, and post-training business improvement.Work closely with Operations, QA, Supply Chain, HR, and the Headquarters Training team to identify business needs and implement key training initiatives.Source, evaluate, and manage local training resources and external training providers across Southeast Asia.Prepare regular training reports covering programme progress, data, issues, and improvement recommendations for regional management.Undertake other training and business-support duties assigned by the line manager.