Training Specialist

Role DescriptionDevelop, coordinate, and deliver training programs based on organizational, operational, and employee development needs.Identify training needs through performance analysis, feedback, assessments, and discussions with relevant departments.Design engaging training materials, presentations, manuals, guides, assessments, and other learning resources.Conduct onboarding, technical, process, compliance, soft-skills, and refresher training as required.Deliver classroom, virtual, and on-the-job training using appropriate instructional methods and learning technologies.Work closely with department managers and subject matter experts to ensure training content is accurate, relevant, and aligned with business requirements.Evaluate training effectiveness through assessments, feedback, performance results, and other appropriate metrics.Maintain accurate training records, attendance, competency assessments, and employee development documentation.Monitor training completion and follow up on outstanding requirements to ensure compliance with internal policies and applicable standards.Continuously review and improve training content, delivery methods, and learning processes based on feedback and performance data.Support the development of competency frameworks, learning plans, and continuous improvement initiatives.Promote a positive learning culture and encourage knowledge sharing and professional development across the organization.QualificationsBachelor’s degree or above in Education, Human Resources, Business Administration, Communications, Psychology, or a related discipline.Strong presentation, facilitation, communication, and interpersonal skills.Demonstrated ability to design and deliver engaging training programs for different audiences and learning levels.Proficiency in developing training materials, presentations, assessments, and learning resources.Good understanding of adult learning principles, instructional design, and training evaluation methods.Strong organizational and time-management skills, with the ability to manage multiple training activities and priorities.Excellent problem-solving and analytical skills, with the ability to identify learning gaps and recommend appropriate solutions.Comfortable working with cross-functional teams and collaborating with managers and subject matter experts.Proficiency in Microsoft Office and common digital learning or presentation tools.Strong attention to detail and commitment to training quality and effectiveness.Ability to adapt training approaches to different business needs, audiences, and learning environments.Good command of English, both written and spoken.