Transportation & Customs Clearance Product Manager

Own the strategy, lifecycle, pricing and P&L for Transportation and Customs Clearance products, converting customer, market and regulatory needs into compliant, scalable and profitable services. Define the proposition, capacity requirements and digital roadmap; partner with Sales for growth, Operations and customs specialists for execution, and Finance for financial control.ResponsibilitiesDefine the product vision, value proposition, roadmap and target customer segments.Use customer insight, competitor intelligence and performance data to prioritize opportunities.Own business cases, product approvals, launches, adoption, continuous improvement and retirement.Define service and capacity requirements; Fleet and Operations own assets and daily execution.Own product budgets, forecasts, P&L performance and corrective actions.Set rate architecture, cost-to-serve, margin floors and pricing governance with Finance.Support Sales with solution design, key bids, product expertise and bundled propositions.Commercial owns the customer relationship and contracts; Product owns the offer and economics.Define brokerage model, service scope, documentation standards and customer requirements.Partner with customs specialists to govern licensing, declaration quality, audits and regulatory change.Ensure product design addresses classification, valuation, origin, duties/taxes and Incoterms requirements.Monitor broker and clearance performance, holds, penalties, disputes and corrective actions.Prioritize TMS, customs-platform, EDI/API and customer-visibility capabilities.Set product SLAs and KPIs; lead monthly performance, risk and profitability reviews.Govern product changes, standardization, launch readiness and platform adoption.Qualifications & CompetenciesBachelor’s degree in supply chain, Logistics, Business or a related fieldMore than 5 years of experienceRelevant transportation product-management and customs-clearance experienceFIATA, customs-broker, product or supply-chain qualification preferredStrong P&L, pricing, cost-to-serve and commercial acumenWorking knowledge of customs compliance, duties, classification, valuation and originCustomer discovery, segmentation and product-lifecycle capabilityAdvanced Excel; TMS, customs platforms and Power BI capabilityEDI/API and digital-product understandingStrategic prioritization, analytical judgment and execution disciplineStakeholder leadership, communication and change management