Transportation Assistant

Role DescriptionAs a Transportation Assistant, you will support daily transportation and delivery operations by coordinating schedules, shipments, documentation, and communication with internal teams, drivers, logistics partners, and other stakeholders. You will help ensure transportation activities are planned and executed accurately, efficiently, and on time.Key responsibilities include:Assist with daily transportation and delivery coordination activities.Coordinate delivery schedules, routes, vehicle arrangements, and transportation requirements.Monitor shipment and delivery status and follow up on pending, delayed, or incomplete deliveries.Coordinate with drivers, logistics partners, warehouses, suppliers, and internal departments to support smooth transportation operations.Maintain accurate records of deliveries, shipments, vehicle information, schedules, and transportation documents.Assist with preparing delivery orders, shipping documents, transport records, and related paperwork.Track transportation activities and update relevant systems or databases accurately.Support the coordination of loading, unloading, collection, and delivery activities.Identify and report delivery delays, route issues, damaged goods, missing items, or other transportation-related concerns.Assist with resolving delivery discrepancies and coordinate appropriate follow-up with relevant parties.Prepare transportation reports, delivery summaries, and operational updates as required.Support the monitoring of transportation costs, schedules, service levels, and operational performance.Ensure transportation activities comply with company procedures, safety requirements, and service standards.Assist in improving transportation processes, delivery efficiency, documentation accuracy, and operational coordination.Perform other administrative and operational duties related to transportation and logistics as required.QualificationsDiploma or Bachelor’s degree in Logistics, Transportation Management, Supply Chain Management, Business Administration, Operations Management, or a related discipline.Good understanding of transportation, logistics, delivery, and supply chain processes.Strong organizational and coordination skills with excellent attention to detail.Good numerical, analytical, and problem-solving abilities.Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.Strong written and verbal communication skills.Good follow-up and time-management abilities.Ability to coordinate multiple deliveries, schedules, and operational tasks effectively.Ability to maintain accurate transportation records and documentation.Strong teamwork and interpersonal skills when working with drivers, logistics partners, and internal teams.Familiarity with transport management, logistics, GPS, ERP, or delivery systems is an advantage.Proactive, responsible, and detail-oriented approach to work.Ability to identify transportation issues and coordinate timely resolution.Flexible and adaptable to changing schedules, delivery requirements, and operational priorities.Willingness to learn new transportation systems, procedures, and processes.