Transportation Operations Manager

Job Title: Operations Manager - Transportation,Location: Bolingbrook, ILThis role is based in the greater Chicago area (southwest suburbs)Bonus eligibility (target 15%, max 30% of base)Relocation assistance availableScheduleMonday: 9:00 a.m. – 7:00 p.m.Tuesday–Friday: 12:00 p.m. – 10:00 p.m.SUMMARY:We are seeking an Operations Manager over transportation to join a Fortune 500 team.This leader will own a multi-state transportation operation supporting 96+ drivers across 6 statesand 17 domiciles.

The role reports to the site senior operations manager and partners closely witha parallel warehouse/cross-dock OM.What You’ll OwnFull transportation operations: routing, dispatch, scheduling, maintenance coordination, and staffingControllable within the transportation portion of the site P&L (fleet sizing, PM compliance, staffing budget)Direct customer interface on delivery issues, route delays, and escalationsBuilding a culture of accountability, follow-up, and consistent policy executionOn-call for critical incidents (accidents, injuries, safety)First 90 Days FocusEngage and learn the teamDrive correct execution of SOPs and policiesEstablish accountability around on-time departure and customer performanceKey Performance DriversOn-time delivery (target 97%)Scanning accuracy (target 99%)Return scanning / RLV (target 99%)Claims reductionWhat Success Looks LikeYou are a proven leader who builds strong relationships with customers, internal partners, andfrontline associates. You communicate clearly (orally and in writing), adjust your style to theaudience, and are comfortable having direct conversations with both drivers and seniorstakeholders. You thrive in a matrixed environment and can pivot with the needs of the business.Transportation management experience is preferred. Strong leadership from transportation-adjacent operations will also be considered. Automotive experience is a plus but not required.