Travel Consultant – Golf

Job SummaryWe are seeking a knowledgeable and customer-focused Travel Consultant – Golf to coordinate and manage golf travel experiences for local and international guests. The role involves arranging golf rounds, stay-and-play packages, transportation, accommodation, tee time bookings, and related travel services while ensuring exceptional customer service and seamless travel experiences.Key ResponsibilitiesGolf Travel & Booking ManagementArrange and coordinate golf travel packages, including tee times, accommodation, transfers, flights, and sightseeing activities.Manage golf reservations at partner golf courses and resorts.Provide recommendations on golf destinations, courses, tournaments, and travel itineraries.Ensure all bookings are accurately processed and confirmed.Customer ServiceAct as the primary point of contact for clients throughout the booking journey.Respond promptly to inquiries via phone, email, and online channels.Handle changes, cancellations, and special requests efficiently.Build strong relationships with repeat guests and corporate clients.Sales & Business DevelopmentPromote golf travel packages and experiences to individual and corporate clients.Identify opportunities to upsell accommodation, transportation, golf lessons, equipment rentals, and additional services.Achieve sales targets and contribute to revenue growth.Maintain awareness of market trends and competitor offerings.Administration & ReportingMaintain accurate booking records and customer databases.Process payments and prepare quotations, invoices, and travel documentation.Generate sales and booking reports as required.Ensure compliance with company policies and travel regulations.Qualifications & ExperienceBachelor's degree or diploma in Tourism, Hospitality, Business Administration, or related field.Minimum 2–3 years of experience in travel consulting, golf operations, hospitality, or tourism.Experience in golf travel, sports tourism, or luxury hospitality is preferred.Familiarity with booking systems, reservation platforms, and CRM systems.Skills & CompetenciesStrong knowledge of golf courses, golf events, and golf travel destinations.Excellent communication and customer service skills.Strong sales and negotiation abilities.Ability to manage multiple bookings and deadlines simultaneously.High attention to detail and accuracy.Proficiency in Microsoft Office applications.Fluent in English; additional languages are an advantage.Key Performance Indicators (KPIs)Golf travel package sales revenue.Number of bookings confirmed.Customer satisfaction scores.Client retention and repeat business.Accuracy of bookings and documentation.Achievement of monthly and annual sales targets.