Treatment Coordinator

We're partnering with a growing, premium private healthcare group to hire four Treatment Coordinators across their London practices.This is a brilliant opportunity for someone who combines exceptional patient care with a strong commercial mindset. You'll be guiding patients through their treatment journey, helping them understand their options, costs and next steps, while ultimately converting enquiries and consultations into treatment.This isn't about hard selling. It's about building trust, putting patients at ease and providing an exceptional experience while being commercially driven behind the scenes.The roleMeeting patients following consultations and talking them through recommended treatment plansExplaining treatments, costs, finance options and next steps in a clear and reassuring wayManaging and following up your own pipeline of patientsSupporting patients with high-value and sometimes complex treatment plansBuilding strong relationships with clinicians and translating clinical information into simple, patient-friendly languageKeeping on top of consultations, follow-ups and your diary to ensure no opportunity is missedMonitoring your own revenue performance and working towards monthly targetsDelivering an exceptional, premium patient experience from initial consultation through to treatmentWho we're looking forExperience as a Treatment Coordinator within private dentistry, ideally with high-value treatments, or within private healthcare, aesthetics or another premium patient-facing environmentWarm, personable and confident building trust with patientsCommercially driven and comfortable working towards revenue targetsPatient-focused with a consultative, non-pushy approachHighly organised with excellent follow-up and attention to detailComfortable discussing treatment costs, finance options and payment plansMotivated by targets, performance and earning potentialWhat's on offerUp to £35,000 basic salaryUncapped monthly and annual incentive schemeOpportunity to join a growing private healthcare group with further growth plannedBeautiful, premium practice environmentsSupportive teams with a real focus on patient experienceLong-term development opportunities as the wider business continues to growThere are opportunities across Barnet, Cricklewood, Bexleyheath and Earl's Court, and location will be matched based on what is realistically commutable for you.If you're an experienced Treatment Coordinator looking for a more premium environment, or you're currently working within private healthcare or aesthetics and feel your skills would transfer brilliantly into dentistry, we'd love to hear from you.Apply directly or get in touch for a confidential conversation.abbie@3searchgroup.com