User Experience Researcher

Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word ‘partner’ over ‘vendor’, and our investment in professional relationships is a reflection of that philosophy. We pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams.Avenue Code has been believing in and promoting plurality actions for over 10 years, understanding that recognizing differences and fostering a safe environment, employment opportunities, representation, and support are the best ways to promote an increasingly equitable culture.About the opportunity:Level:Mid/SeniorWork Model:RemoteLocation:USJob DescriptionUsability Rapid Researcher Our mission is to bring community and belonging to everyone in the world. Our client is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com.Location: Remote Team Description: As a member of the user experience team, you’ll drive the understanding of user behavior, motivations and experiences . You'll partner with our product and design teams to understand users and how we can improve their experiences. As a usability rapid researcher, you’ll be responsible for leading usability-focused research studies across consumer teams that drive changes in product design and strategy.Role Description: You’ll investigate user behavior and user needs using qualitative research methods including interviews, concept testing, and usability testing. The ideal candidate will be able to combine their skills in research design and qualitative interviewing and analysis to improve the user experience.Responsibilities: Design and execute on unmoderated, moderated usability testing, and user interviews through a rapid research program. Lead communication and collaboration with cross-functional partners, including design, product management, engineers, and product marketing. Appropriately scope and prioritize usability projects with cross-functional teams to appropriately scope usability projects and prioritize projects. Work quickly to turn around high-quality research insights. Develop research deliverables that achieve business and product impact. BasicQualifications: 3+ years of professional experience conducting user research BA/BS in Psychology, Sociology, Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, related fields, or equivalent experience within a product-centric environmentPreferred Qualifications: Previous experience conducting remote research. Be flexible, adapting to changing schedules and different projects. Demonstrate agility in adapting to shifting priorities. Understanding of strengths and shortcomings of different quantitative research methods, including when and how to apply them during each product phase. Detail-oriented and ability to work fairly independently on a variety of tasks. Strong interpersonal, organizational, written, and oral communication skills. Experience working in ambiguity and complex cross-functional collaborations.:Avenue Code reinforces its commitment to privacy and to all the principles guaranteed by the most accurate global data protection laws, such as GDPR, LGPD, CCPA and CPRA. The Candidate data shared with Avenue Code will be kept confidential and will not be transmitted to disinterested third parties, nor will it be used for purposes other than the application for open positions. As a Consultancy company, Avenue Code may share your information with its clients and other Companies from the CompassUol Group to which Avenue Code’s consultants are allocated to perform its services.