UX Analyst Intern

Key Responsibilities Support UX research activities to understand user needs, behaviors, and pain points. Analyze user journeys and identify usability issues, friction points, and opportunities for improvement. Assist in conducting and documenting usability testing and user feedback sessions. Collect and analyze qualitative and quantitative user data to identify patterns and insights. Support the analysis of product metrics such as task completion, drop-off rates, error rates, and user satisfaction. Translate UX findings into clear and actionable recommendations for the Product Team.Support product discovery and validation activities by providing user and usability insights.Assist in preparing research reports, findings, presentations, and documentation.Collaborate with Product and relevant stakeholders to understand business and user requirements.Support the team in tracking prioritized UX findings and evaluating the impact of implemented improvements. Use tools such as Figma, Mixpanel, Airbridge, Jira, and analytics platforms to support research and analysis activities. Requirements Current undergraduate student or fresh graduate in Business, Computer Science, Design, HCI, Engineering, or a related field. 0–1 year of experience through internships, academic projects, freelance work, or practical exposure. Strong interest in UX research, user behavior, usability, and digital products. Basic understanding of UX research methods, usability testing, and user journey analysis.Basic ability to interpret qualitative and quantitative data.Strong analytical and problem-solving skills.Good communication and documentation skills.Strong attention to detail and ability to identify patterns and user pain points.Ability to work collaboratively with Product and cross-functional teams. Familiarity with Figma, Mixpanel, Airbridge, Jira, Google Analytics, or similar tools is a plus. UX Research, Product, Analytics, or UI/UX courses or certifications are a plus.