Vas Field Officer

ABOUT EDENRED Edenred is the leading digital platform for corporate services in the areas of benefits, professional mobility, and B2B payments. Operating in 44 countries, it connects more than 60 million users to over 2 million partner merchants through more than 1 million client companies.Edenred offers solutions dedicated to employee engagement (meal vouchers, commuting, gift vouchers, wellness, rewards, and preferential offers to boost purchasing power), mobility (multi-energy solutions, including EV charging, fleet management services, maintenance, toll, and parking), and corporate payments (virtual cards). In addition to its own solutions, Edenred also distributes offers from more than 120 partners on its platform.True to the Group's purpose, "Enrich connections. For good.", these solutions enhance users' well-being and purchasing power and simplify the lives of professional drivers while promoting access to healthier food, more environmentally friendly products, and more sustainable mobility. They improve the attractiveness and efficiency of businesses and vitalize the employment market and the local economy.Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2024, thanks to its global technology assets, the Group generated a business volume of nearly €45 billion, mainly through mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.THE UAE CONTEXT Edenred UAE is a fast growing payroll service provider serving more than 20,000 business and more than 2.2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value added services via our mobile app (money transfer, mobile recharge and card services).THE ROLE The VAS Field Officer role involves on-ground support for payroll cardholders, including carddistribution, KYC collection, and onboarding users to the C3Pay app. The role focuses onfinancial inclusion by educating users, assisting with transactions like remittances, andconducting awareness campaigns and training sessions. It requires strong communication skillsand hands-on field experience in banking or financial services.RESPONSIBILITIES Distribute cards, and collect KYC of the authorized individuals, ensuring we comply with mandatory compliance regulations.Onboard cardholders to our app, educate about the products and services along with the proper usage of the card.Financial inclusion training for cardholders to onboard new users to the C3Pay app and assist cardholders with day-to-day issues related to their card or mobile app.Remittance visits on salary days to assist cardholders to transfer money through C3Pay App.Marketing campaigns for C3Pay product service awareness, award ceremonies at employee residences.Conduct fraud awareness trainings at employee residence.Corporate VAS Training presentation to Payroll and welfare team.YOUR PROFILE Required Skills and Profile:Bachelor’s degree in Finance/Commerce.Demonstrable experience as a field officer in any banking product.Excellent communication and presentation skills.Multi language speaker.Microsoft Office skills