Vendor Relationship Management Supervisor

About the Role

The Vendor Relationship Management (VRM) is responsible for managing the end-to-end contract lifecycle, procurement governance, and supplier relationships across Etisalat Egypt. The role ensures that contracts and Purchase Orders (POs) are efficiently managed, contractual obligations are fulfilled, and vendors comply with agreed terms and conditions. This position acts as a key point of contact between internal stakeholders and external suppliers, ensuring effective vendor management, operational efficiency, and strong supplier relationships.

Key Responsibilities

Manage and monitor contracts and Purchase Orders (POs), ensuring compliance with contractual terms, conditions, and company policies.Monitor contract expiry dates, milestones, renewals, and terminations, ensuring timely communication with relevant stakeholders.Review contracts, amendments, and change requests to ensure alignment with the Delegation of Authority (DOA) and corporate procedures.Provide contractual guidance and support to project managers and business stakeholders throughout the contract lifecycle.Act as the primary point of contact for vendors regarding contractual matters, disputes, and escalations.Manage vendor onboarding and qualification processes, ensuring proper documentation and compliance requirements.Coordinate with Finance, Compliance, Procurement, and Operations to ensure smooth vendor management processes.Monitor vendor invoices, payment releases, and supplier spending throughout the contract lifecycle.Supervise the issuance of Ready for Service (RFS), Provisional Acceptance (PAC), and Final Acceptance (FAC) certificates in accordance with contractual agreements.Review purchase requisitions and oversee the creation, modification, updating, and cancellation of Purchase Orders.Maintain and update contract management databases, ensuring accurate records and timely contract closures.Support the automation and continuous improvement of contract management processes in coordination with IT.Manage post-contract communications and participate in vendor escalation meetings when required.Support contractual negotiations and resolve conflicts related to terms and conditions.Conduct vendor performance evaluations and supplier business reviews to ensure service quality and supplier satisfaction.Required Qualifications:Bachelor’s degree in business administration, Law, Engineering, or a related field.3-5 years of experience in Procurement, Contracts Management, or Supply Chain.Strong understanding of contract management, procurement processes, and supplier relationship management.Very good knowledge of Microsoft Office, particularly advanced Excel.Experience using digital systems and ERP platforms such as SAP.Strong analytical, data analysis, and reporting skills.Excellent communication and negotiation skills.High attention to detail, accuracy, and recordkeeping.Strong decision-making skills.Professional certifications in Supply Chain or Contract Management are preferred.