Vet clinic Receptionist

Company Description The Square Veterinarian Clinic is a dedicated veterinary practice serving pets and their families in Dubai, United Arab Emirates. The clinic focuses on delivering compassionate, high-quality medical care in a welcoming and professional environment. Team members collaborate closely to ensure efficient operations and a positive experience for clients and their animals. The clinic values reliability, clear communication, and a strong commitment to animal welfare, creating a supportive workplace for veterinary professionals and support staff alike.Role Description This is a full-time, on-site Receptionist role based at The Square Veterinarian Clinic in Dubai, United Arab Emirates. The Receptionist will be the first point of contact for clients, greeting visitors, answering phone calls, and responding to inquiries in a professional and friendly manner. Daily responsibilities include scheduling and confirming appointments, managing the reception area, and coordinating client check-in and check-out procedures. The role also involves maintaining accurate client records, processing payments, and supporting the veterinary team with administrative tasks such as handling forms and updating medical files. The Receptionist will help ensure smooth front-desk operations, provide clear information to clients, and contribute to an organized and efficient clinic environment.Qualifications Candidates should possess strong Receptionist Duties skills, including greeting clients, managing front-desk operations, and handling client inquiries.Candidates should possess Appointment Scheduling skills, including booking, confirming, and adjusting appointments accurately and efficiently.Candidates should possess Phone Etiquette skills, including professional communication, message taking, and routing calls appropriately.Candidates should possess Medical Terminology and Medical Office skills, including familiarity with veterinary or medical terms, patient files, and clinic procedures.Strong verbal and written communication skills in English; additional languages commonly spoken in Dubai are an advantage.Customer service mindset, with the ability to remain calm, empathetic, and organized in a busy clinical environment.Basic computer proficiency, including use of scheduling software, email, and office applications.Previous experience in a veterinary clinic, healthcare setting, or front-office role is preferred but not required.