Vice President Operations
HJW Executive Search LLC · Sedgwick County, KS
Tailor my CV for this job — freeMy firm is working with a growing Fintech company who is looking for a VP of Operations to lead a growing consumer finance business. You will oversee customer service, collections, recoveries, payment operations, operational support functions, and vendors
Responsibilities
Customer experience/Customer SatisfactionCollections and recovery performance.Payment performance, processes, systems, and vendor relationships.Operational execution, efficiency & scalability.Experience:Proven senior leadership experience in consumer finance, fintech, lending, servicing, collections or paymentsSuccess leading customer-facing operations and developing high-performing teamsData-driven using root-cause analysisExperience improving operational performance and managing vendors**This role is onsite