Vice President Operations

Company Description LearnHub LLC is an educational technology startup focused on cryptocurrency and blockchain learning. The company’s flagship product, Crypto Compass, delivers structured, interactive courses for learners at beginner, intermediate, and advanced levels through a mobile app and community-based support. LearnHub combines high-quality content with gamified elements and in-app currency to motivate users to progress and deepen their understanding of complex financial technologies. Through interactive lessons, community channels, and practical learning experiences, LearnHub aims to make cryptocurrency education accessible, engaging, and understandable for a broad audience. The team is driven by a mission to empower learners to confidently enter and navigate the world of cryptocurrencies.Role Description The Vice President Operations is a full-time, remote role responsible for overseeing day-to-day operations across LearnHub’s products and services, with a focus on scaling a startup environment. This role leads operational planning, performance management, and process optimization to ensure efficient delivery of Crypto Compass and related learning offerings. The Vice President Operations will collaborate with cross-functional teams to align operational goals with the company’s strategic roadmap, manage budgets, and support P&L accountability. Daily responsibilities include designing and improving operational workflows, monitoring key metrics, coordinating project execution, and ensuring high-quality customer experience and support. This role also contributes to strategic decision-making, risk management, and continuous improvement initiatives to drive sustainable growth.Qualifications Strong Operations Management experience, including building and optimizing processes in a startup or high-growth environment.Demonstrated expertise in P&L Management and budget oversight, with a track record of driving operational efficiency and profitability.Background in Strategic Planning and setting measurable operational goals aligned with overall business strategy.Proficiency in Project Management, including coordinating cross-functional teams and delivering initiatives on time and within scope.Experience in Customer Service operations and implementing systems that enhance learner satisfaction and retention.Proven leadership skills, including team management, coaching, and developing high-performing remote teams.Strong analytical and problem-solving abilities, with comfort using data and KPIs to inform decisions.Excellent communication and collaboration skills, with the ability to work effectively across product, technology, and marketing functions.Bachelor’s degree in Business, Operations, Management, or a related field; advanced degree is a plus.Experience in edtech, fintech, or cryptocurrency and blockchain sectors is preferred but not required.