Visitor Services Assistant / Visitor Coordinator

We're Hiring: Visitor Services Assistant / Visitor CoordinatorLocation: United Arab Emirates (Remote)Employment Type: Part-TimeExperience Level: Mid-Level to SeniorWork Arrangement: Fully RemoteAbout UsWe are a globally focused organization supporting visitor services, tourism, hospitality, events, and destination-related operations. Our teams coordinate visitor information, reservations, schedules, service requests, activities, and administrative processes to create organized and positive visitor experiences. We value professionals who are approachable, detail-oriented, responsive, and capable of coordinating multiple service requirements.The RoleWe are seeking a proactive Visitor Services Assistant / Visitor Coordinator to support visitor inquiries, reservations, scheduling, information requests, and service coordination. You will help provide accurate visitor information, coordinate bookings and activities, maintain records, and work with relevant service providers to ensure requests are handled efficiently.This part-time, fully remote opportunity offers flexible working hours and exposure to international tourism, hospitality, visitor services, events, and digital coordination systems.Key ResponsibilitiesRespond to visitor inquiries regarding attractions, services, schedules, bookings, facilities, events, and general information.Assist with reservations, ticketing, registrations, appointments, tours, activities, and visitor arrangements.Provide accurate information about operating hours, schedules, directions, services, policies, and available options.Coordinate with hotels, attractions, tour operators, transportation providers, event teams, and other service partners.Maintain accurate visitor profiles, booking records, schedules, requests, and supporting documentation.Monitor visitor requests and follow up on pending confirmations, bookings, and service arrangements.Assist with changes, cancellations, rescheduling, special requests, and other visitor-related requirements.Prepare visitor communications, booking confirmations, itineraries, information materials, reports, and administrative updates.Track recurring visitor inquiries and identify opportunities to improve information resources and service workflows.Support event, tour, activity, and visitor program coordination where required.Assist with resolving booking discrepancies, scheduling conflicts, service issues, and other operational requests.Maintain confidentiality and accuracy when handling visitor information, reservation data, and administrative records.RequirementsBachelor's degree or equivalent qualification in Hospitality, Travel & Tourism, Business Administration, Communications, Events Management, or a related field is preferred.Minimum of 3+ years of professional experience in visitor services, tourism, hospitality, reservations, events, travel coordination, or a related function is preferred.Strong understanding of visitor assistance, reservations, scheduling, tourism services, and administrative coordination.Familiarity with booking systems, ticketing platforms, CRM systems, event management tools, spreadsheets, and digital communication platforms.Excellent written and verbal communication skills with a professional and approachable manner.Strong organizational and time-management skills with excellent attention to detail.Ability to manage multiple visitor requests, bookings, schedules, and deadlines.Strong problem-solving abilities with the capacity to handle changes and service issues professionally.Good coordination skills when working with visitors, service providers, partners, and internal teams.Professional, patient, reliable, proactive, and comfortable working independently in a remote environment.What We OfferFlexible part-time hours with a fully remote working arrangement.Competitive compensation aligned with experience and visitor coordination responsibilities.Exposure to international tourism, hospitality, visitor programs, events, and service operations.Opportunities to strengthen visitor coordination, reservations, scheduling, tourism administration, and communication skills.Professional development through hands-on involvement in visitor services and operational coordination initiatives.A collaborative environment focused on visitor experience, service efficiency, accurate information, and continuous improvement.