Voice Process Executive(Banking domain)
Unitechie Solutions · Hyderabad, Telangana, India
Apply & track with Apply Edgeob Description – Voice Process (Banking Domain)Position: Voice Process ExecutiveDomain: Banking / BPOLocation: HyderabadExperience: Fresh Graduates / Freshers
The ideal candidate should have excellent communication skills, a positive attitude, and an interest in building a career in the Banking/BPO sector.Key ResponsibilitiesHandle customer calls professionally and efficiently.Assist customers with banking-related queries and requests.Provide accurate information and appropriate solutions.Maintain a high level of customer service and professionalism.Follow company policies, process guidelines, and quality standards.Maintain accurate records of customer interactions.Meet assigned productivity and quality targets.EligibilityFresh graduates from any recognized discipline.Strong verbal and written communication skills.Good customer-handling and interpersonal skills.Positive attitude and willingness to learn.Comfortable working in a voice-based process.Candidates who can join immediately will be preferred.Language RequirementsEnglish – MandatoryHindi – RequiredKannada – RequiredKey SkillsExcellent communication skillsActive listeningCustomer service orientationProblem-solving abilityBasic computer knowledgeWillingness to learn and growWhy Join?Opportunity to work in a leading Banking/BPO processProfessional training and supportValuable industry experienceCareer growth opportunitiesSupportive and dynamic work environmentOpportunity to build a stable career in the BPO/Banking sector