Warehouse Supervisor

Purpose of the Job:Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.Job Responsibilities:Perform operational procedure to ensure high levels of customer service/satisfaction.Meet customer’s SLAs for all customers.Report any information that might impact company image and brand or functioningEnsure meeting team’s KPI’s.Setting KPI’s for direct reports and conduct annual reviewEnsure training warehouse staff on customized logistics procedures and requirements for new customers.Ensure identifying direct reports training needs and propose training needed to HR.Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.Facilitate the flow of information horizontally and verticallyTrain and develop direct reports.Ensures optimal team performance.Monitor and manage the team to ensure performance is up to standard.Utilize available resources to meet customer’s SLAAdhere to company HSSE, compliance and sustainability corporate policies, processes and standardsActs on all assigned outcomes of the quality audits.Adhere to all shipping and handling legislations.Make sure WMS is updated on time and accurately and as per the procedures.Make sure customers’ SLAs are met.Ensure operations are running as per standards to avoid any type of losses.Responsible for maintaining accurate stock levels and avoiding discrepancies.Run the operations to avoid loss or damage related to human, customer goods or facility.Job Requirements (Experience and education):0-2 Year Experience.Degree in related field (Supply chain, Logistics, Industrial Engineering).The ability to work well in a team, as well as to manage and motivate others.Problem-solving skills.The ability to think creatively.Interpersonal skills.Skills in data analysis, including working with electronic data.Time-management ability.Excellent English Verbal & Written skills.