Water Safety Instructor (Swim Coach) Onboading

Company DescriptionAqua-Tots Swim School is a renowned U.S. franchise committed to teaching childrenworldwide how to swim confidently and safely.Our teamstrives to create a safe and memorable experience for families, positivelyimpacting children's lives daily.AT-WSI Position ObjectiveWork with the General Manager, Aquatic Manager, and Aquatic Staff on all aquaticdaily operations thereby ensuring company core values, customer satisfactionand revenue increase.Customer Service Greet customers when they come into the facility Communicate effectively with potential and existing customers Build relationships with families and get to know their names and their children’snames Handle customer complaints gracefully with a win/win outcome Report to the manager if complaints are unresolved Lead by example for other staff members by using the customer-focused principle inevery customer interactionAT-WSI Duties Uphold our Aqua-Tots Swim Schools Core Values Report to work 15 minutes prior to each shift Be in uniform (Staff shirt) when entering any AT facility or location with your mask. Set up teaching areas Clean and maintain pool areas before and after each shift Understand and uphold AT fecal contamination policies Teach in accordance with the AT curriculum Be knowledgeable in regards to parent questions regarding progression and ATcurriculum Fill out Aqua Cards on a consistent basis Return Aqua Cards to the correct place in the bin Attend staff meetings and in-service trainingOur Company Provides The FollowingAccommodation and transportation are provided.Medical insurance is covered.Additionally, We OfferTwice-a-year bonuses.Annual salary increments.