We are looking food and beverage supervisor

Department: Food & BeverageLocation: Society Sport Center – QatarReports To: CEO Position OverviewThe Food & Beverage Manager is responsible for managing the daily operations of the Food & Beverage (F&B) outlets, including the Grab & Go food counter and Coffee Barista station, at Society Sport Center. This role ensures smooth service, high-quality standards, and excellent customer satisfaction while leading the F&B team, controlling costs, and maintaining compliance with hygiene and safety regulations.Key Responsibilities Operations Management- Supervise and operate the Grab & Go food counter and Coffee Barista station.- Oversee food preparation, beverage quality, and product presentation for all outlets.- Ensure consistent stock availability for Grab & Go items, snacks, juices, and coffee.- Guarantee compliance with food safety, hygiene, and Qatar health regulations.- Coordinate with kitchen staff and suppliers for menu planning, new product launches, and stock needs.Customer Service- Personally serve as Barista when required and ensure high-quality coffee and beverage preparation.- Deliver excellent guest service and resolve customer issues effectively.- Promote new products, combos, and special offers to enhance guest experience and sales.Team Supervision- Train and supervise staff in Grab & Go operations and Barista service standards.- Schedule shifts and ensure adequate staffing during peak hours.- Motivate team members to maintain efficiency, cleanliness, and customer-focused service.Financial & Inventory Control- Monitor sales, reduce wastage, and ensure profitability of Grab & Go and beverage sections.- Track inventory for food, beverages, coffee beans, and consumables.- Prepare daily/weekly reports on sales performance and stock usage.Administration & Reporting- Maintain records of inventory, wastage, and staff performance.- Ensure compliance with HACCP and Qatar F&B regulations.- Report operational updates and improvements to the Operations Manager.Qualifications & Requirements- Diploma or Bachelor’s degree in Hospitality, F&B Management, or related field.- Minimum 3–5 years of experience in F&B supervision, with hands-on Barista and Grab & Go food operations experience.- Knowledge of coffee brewing methods, specialty coffee machines, and beverage preparation.- Strong leadership, team management, and customer service skills.- Familiarity with HACCP and Qatar health & safety standards.- Proficiency in MS Office and POS systems.- Fluency in English (Arabic is an advantage).Key Competencies- Skilled in coffee making and Grab & Go service operations- Strong customer service and communication skills- Leadership and team supervision- Problem-solving and quick decision-making- Financial acumen and stock management