Weekend Customer Service & Showroom Assistant (Part-time)

Job Type: Part-time, paid hourlyHours: 17 hours per weekend (Saturday 8.45-6.15pm, Sunday 9.45-5.15pm), 7 weekend days per month plus Bank holidays.Pay: Gross pay of £15 per hour or more depending on experience.Location: We are recruiting for 3 separate positions: one in each of our showrooms in Chiswick, Battersea (current) and North London (future). Job descriptionWe are seeking passionate and enthusiastic weekend Showroom Assistants to join our expanding bed and mattress retail business, Button & Sprung. We currently have two showrooms in London - one at 76 Queenstown Road, Battersea, which is also our main office, a second at Chiswick Studios and soon, a third in North London.We sell quality, made-to-order beds and mattresses. Our mission is to Make Bed Buying Better - in other words, provide the best experience of buying a high quality, reasonably priced bed and mattress in the UK.Are you:good with people, both face-to-face and over the telephone?passionate about treating customers the way you’d like to be treated?a friendly & confident person?a good listener and excellent communicator, face-to-face, by phone and email?well-organised, good at admin and multi-tasking?interested in interiors?If so, we are looking for the next person to join our team of 10, as Weekend Showroom Assistant, who will be an expert in service, product knowledge and sales. The ideal candidate will enjoy the retail environment and thrive on ensuring that our customers have a great experience of Button & Sprung.We are not looking for pushy sales people - we want people to engage with our customers and help them, not sell to them. The role is not commissioned but we will pay discretionary bonuses depending on the company’s and personal performance.You can read what our customers say about us by searching on the internet for 'Button & Sprung reviews' or clicking this link.Your Job Role and Responsibilitiesbe knowledgeable about beds and mattresses, as well as the details of the products and services that we offerassist customers in the showroom and over the telephone with their bed, fabric and mattress enquiriesprovide an exceptional, friendly servicedeal with customers' orders, queries & quotes face-to-face and over the phonemaintain fabric sample stock and refreshmentsmaintain high showroom standardsbe comfortable in searching and maintaining our computer systems and applicationsIf you are interested, please apply here or send us an email with the subject line “Weekend Customer Service Assistant” to jobs@buttonandsprung.com including your CV and a short note explaining why you are suited to the job.