Wireless & Two-Way Radio Technical Manager
Minerva Technologies · Dubai, Dubai, United Arab Emirates
Apply & track with Apply EdgeWIRELESS & TWO-WAY RADIO BUSINESSTechnical ManagerWireless Broadband & Two-Way Radio Solutions · Pre-Sales & Post-Sales
This is a dual pre-sales and post-sales role: you will shape and demonstrate winning solutions alongside the sales team, then stay engaged through delivery — leading troubleshooting, software installation and Factory Acceptance Testing (FAT). The position is central to successful project delivery, sustained customer satisfaction and the continued growth of the business through innovative solutions and deep technical expertise.Key ResponsibilitiesSolution Design & Bid Management
- Lead bid management and prepare compelling responses to RFPs and tenders.
- Own and manage technical solutions across the full project lifecycle.
- Design and review wireless broadband and microwave transmission solutions.
- Design and review two-way radio communication systems.
- Conduct site surveys, RF coverage analysis and network planning.
- Prepare technical proposals, system architecture and engineering documentation.Pre-Sales Support
- Work closely with the sales team to identify customer requirements and develop tailored solutions.
- Drive pre-sales activities including demonstrations, proof-of-concepts and technical consultations.
- Create solutions and demonstrate them convincingly to customers.
- Conduct technical presentations, and host and deliver customer training programs.
- Build strong relationships with key customers, partners and manufacturers.Post-Sales, Support & Service Management
- Oversee installation, software installation, commissioning, troubleshooting and maintenance activities.
- Provide advanced, hands-on technical support for complex customer issues.
- Plan, conduct and host Factory Acceptance Testing (FAT) with customers.
- Ensure smooth handover from delivery into ongoing service and support.Compliance & Quality
- Ensure compliance with telecommunications regulations and industry standards.
- Maintain quality-control processes and complete project documentation.Skills & Technical Expertise
- DMR, TETRA, LTE / MCPTT communication systems
- Dispatch systems and IP-based radio networks
- CCTV & surveillance network understanding
- Video management servers and storage
- Wireless broadband, Wi-Fi & microwave
- IP networks and MPLS
- Ability to create and demonstrate solutions to customers
- Conducting technical presentations
- Hosting and conducting customer training programs
- FAT process understanding and executionRequired Qualifications
- Bachelor’s degree in Telecommunications, Electronics, Electrical or Computer Engineering, or a related field.
- Minimum 7–10 years’ experience in wireless communications and two-way radio systems.
- Minimum 3–5 years in a pre-sales role.Strong knowledge of:
- DMR, TETRA, P25, LTE and RF technologies
- IP networking and communication systems
- Body-worn camera solutions
- RF propagation and coverage planning
- Dispatch and control-room solutions
- Surveillance and public-safety solutionsExperience with major vendors such as Motorola Solutions, Hytera, Kenwood, Icom, Sepura or similar.Preferred Certifications
- Motorola Solutions technical certifications
- Hytera technical certifications
- PMP (Project Management Professional)
- CCNA or equivalent networking certification
- RF and wireless communication certificationsKey Skills
- Wireless network design & frequency planning
- RF engineering and troubleshooting
- Project management
- Technical proposal preparation
- Customer relationship management
- Vendor and stakeholder management
- FAT procedure understanding & management
- Problem-solving, communication & presentationWork Environment
- Office-based, with regular field visits to customer sites and project locations.
- May require travel for customer meetings, site surveys, training and project implementation.Ready to apply?Send your CV and a brief cover note to recruitment@minerva.ae with the subject line “Technical Manager — Wireless & Two-Way Radio”. Minerva Technologies is an equal-opportunity employer.