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Work from home Call Center Representative - Hindi or Urdu speaking

AMS International UAE · Dubai, United Arab Emirates

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Salary: AED 4000/-Responsibilities:Inbound Calls1. Answer incoming calls on time and friendly manner.2. Schedule orders as per the customer’s request.3. Evaluate escalations and complaints of the callers and provide proper solutions.4. Boost customer loyalty by offering a proper experience over the phone.Emails1. Handle emails and respond within 24 hours SLA.2. Escalate customer complaints.3. Respond to the needs of customers and provide personalized service