Workplace Experience Coordinator

The RoleWe're looking for a Workplace Experience Coordinator to join our team.This is a varied, hands-on role where no two days are the same. As part of the Central Services team, you'll help create a positive experience for everyone who works in or visits the office. From preparing meeting spaces and organising events to responding to workplace requests and resolving last minute challenges, you'll enjoy getting stuck in, finding solutions, and helping to make the office a place where people feel welcome, supported, and able to do their best work.We're looking for someone who is organised, proactive and people focused, with a positive attitude and a practical approach. You'll enjoy building relationships, balancing a variety of tasks and finding practical solutions that make a difference to the day to day running of the office.Key ResponsibilitiesBe a friendly and professional first point of contact for employees, visitors, clients and suppliers.Welcome visitors and coordinate reception and hospitality arrangements.Coordinate workplace requests through the ticketing system, ensuring queries are tracked and responded to in a timely manner.Coordinate meetings and events, including room bookings, catering and set-up.Support agency events through venue sourcing, RSVP management, guest coordination and on-the-day support.Monitor office, stationery and kitchen supplies, arranging replenishment where needed.Receive and distribute deliveries, post and courier items.Carry out regular workplace checks, reporting maintenance, housekeeping and workplace issues as required.Support workplace communications, visitor arrangements and meeting room readiness.Prepare and coordinate meeting and event materials as required.Assist with diary management, meeting coordination and travel bookings where required.Process and reconcile expenses in line with company procedures.Maintain records, databases and administrative trackers, ensuring information remains accurate and up to date.Support workplace health, safety and compliance activities as required.Assist with office and workspace set-ups, including furniture moves and workspace reconfigurations.Experience EssentialPrevious experience in an office administration, reception, hospitality, workplace experience or office support role.Excellent organisational skills and strong attention to detail.Strong communication and interpersonal skills.Ability to manage multiple tasks and priorities in a fast paced environment.Strong customer service mindset with a proactive and positive approach.Proficiency in Microsoft Office, including Outlook, Word, Excel and Teams.DesirableExperience using ticketing, helpdesk or workplace management systems.Experience supporting diary management and event/meeting coordination.Equal OpportunitiesAssembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours.