Account Coordinator

The Account Coordinator is a client-facing member of the Client Services team who supports Account Leads in the day-to-day execution of performance-driven media campaigns across linear television (national and local), CTV/OTT, and increasingly audio, programmatic, and out-of-home. This role is the foundation of our account teams: it provides hands-on exposure to media planning, campaign maintenance, performance reporting, and client communication, while working alongside our Media, Data Intelligence, and Traffic teams. The ideal candidate is organized, detail-oriented, data-curious, and eager to grow into an Account Manager role at Icon Media Direct.Essential Duties and Responsibilities: Support the Account Manager (AM) and account team with day-to-day account needs, including client requests, internal hand-offs, and follow-up on open itemsLearn each account’s business goals, KPIs, and tactical objectives, and assist with building, implementing, and maintaining media plans across linear TV, CTV/OTT, and other channelsMaintain accurate, organized records of media activity, schedules, and client performance, including media plan approvals (MPAs), estimates, and files in shared drives and internal systemsAssist with weekly performance reporting and post-campaign analyses using Icon’s reporting and attribution tools and Excel; surface trends and recommend optimizations for AM reviewDraft clear, professional client and internal correspondence, meeting agendas, recaps, and presentation materials; use approved AI tools to improve speed, consistency, and quality of written deliverablesShow initiative in continually learning industry trends, media metrics, and Icon’s proprietary tools and attribution methodologiesTake ownership of assigned responsibilities, meet deadlines, and proactively communicate status and risksPartner with Media Buyers, Planners, Data Intelligence, and Traffic teams to keep campaigns on track, including reviewing schedules, airings, and clearance reports to confirm delivery against planSupport billing and financial accuracy by assisting with billing requests, estimates, and reconciliation in partnership with AccountingCollaborate across Client Services and share best practices; embrace Icon’s values of Proactivity, Innovation, Collaboration, and HeartDemonstrate flexibility in job responsibilities. Due to fluctuating demands and the nature of Icon Media Direct’s business flow, team members may be asked to perform functions not specifically outlined above. Education/Qualifications/Experience:Bachelor’s degree preferred; equivalent experience considered.At least 1–2 years of experience in a professional business environment is required, preferably in advertising, media, marketing, public relations, or digital media. Internship experience will be considered.Strong working knowledge of Microsoft 365 (Word, Outlook, PowerPoint, Teams) and proficiency in Excel (including pivot tables, VLOOKUP/XLOOKUP, and data cleanup).Strong analytical skills and attention to detail, with comfort working with data and reporting platforms; familiarity with linear TV and CTV/OTT concepts is a plus.Excellent written and verbal communication skills, with the ability to prioritize and manage multiple deadlines in a fast-paced, client-service environment.Collaborative, proactive, and open to feedback; willingness to learn new tools, including AI-enabled workflows.Work Environment and Physical Demands:Icon Media Direct operates a hybrid work model, with two in-office days required per company policy at our Sherman Oaks, CA office. Occasionally will call for more on-site presence per business needs.Primarily a computer-based role requiring extended periods of sitting and screen time; occasional lifting of up to 15 lbs.Standard business hours with flexibility as client and campaign needs require. This is a non-exempt, hourly position eligible for overtime in accordance with applicable law.Other Considerations: Salary based on skills and experienceSkills will be tested upon interviewAll applicants are subject to background checks and offers of employment will be pending the verification of information listed on applicationAll applicants will need to provide a list of professional referencesIcon Media Direct is an Equal Opportunity EmployerFor more information on our company, please visit our website at: www.iconmediadirect.com.