Administration and Social Media Coordinator
Stamina11 · Dubai, United Arab Emirates
Tailor my CV for this job — freeStamina11 Group | Dubai Studio City. UAEFull-Time | On-SiteAbout Stamina11Stamina11 is a dynamic gymnastics and fitness club located in Dubai Studio City, offering gymnastics, tumbling, yoga, Pilates, and martial arts programs for children, teens, and adults.We pride ourselves on creating an energetic, welcoming, and professional environment where children thrive, parents feel valued, and our team brings passion and positivity to everything we do.The OpportunityWe are looking for an energetic, outgoing, highly organized, and personable Administration & Social Media Coordinator to join our growing team.This is an exciting opportunity for someone who enjoys working in a vibrant, multicultural environment, interacting with families, coordinating daily operations, and contributing creative ideas.The ideal candidate combines strong administrative abilities with excellent interpersonal skills, a polished professional presence, and a naturally positive, enthusiastic personality.You will play an important role in representing the Stamina11 brand, creating memorable experiences for our members, and supporting the club's daily operations and digital presence.Key Responsibilities1. Administration & Club OperationsManage daily administrative activities, schedules, registrations, and documentation.Coordinate appointments, class bookings, membership inquiries, and internal communications.Support management with operational planning, reporting, and follow-ups.Maintain accurate records and ensure smooth day-to-day coordination.Assist with basic HR administration, recruitment scheduling, onboarding, and employee documentation.2. Customer Experience & Parent RelationsWelcome parents, children, and visitors with warmth, confidence, and professionalism.Deliver outstanding customer service and maintain strong relationships with families.Respond to inquiries through phone, WhatsApp, email, and social media.Assist prospective members with information about programs, memberships, and activities.Help create a lively, friendly, and premium club atmosphere.3. Social Media & Content CreationSupport the management of Instagram, TikTok, Facebook, and other social media channels.Create engaging content, including reels, stories, posts, and promotional announcements.Capture and coordinate photos and videos of club activities, subject to appropriate parental permissions and safeguarding policies.Assist with content calendars, promotions, events, and marketing campaigns.Bring fresh, creative ideas to strengthen the club's online presence.Maintain a consistent, professional, and engaging brand image.4. Events & Community EngagementAssist with gymnastics events, competitions, seasonal camps, and promotional activities.Coordinate with coaches, parents, suppliers, and external partners.Support community engagement initiatives and member activities.Contribute to a positive, active, and team-oriented working environment.Qualifications & Experience2–5 years of experience in administration, customer service, hospitality, reception, or social media coordination.Excellent spoken and written English, with clear and confident communication skills.Russian, Arabic, French, or other additional languages are a strong advantage where relevant to our members.Previous experience in international hospitality, fitness, education, children's activities, or premium customer service is preferred.Comfortable using Microsoft Office, Canva, Instagram, TikTok, and digital communication tools.Strong organizational skills and the ability to multitask in a busy environment.Confident communicating with parents, children, colleagues, and management.Experience with content creation and short-form video is an advantage.Languages Slavic Languages Russian, Ukranian or other additional languages are a strong advantage where relevant to our members.Arabic, French, Spanish, Portuguese , Italian, Dutch, German or other additional languages are a strong advantage where relevant to our members.The Personality We're Looking ForWe're especially interested in someone who is:Energetic & enthusiastic: Brings positivity, motivation, and a lively attitude to the workplace.Outgoing & personable: Naturally enjoys meeting people, building relationships, and engaging with families.Polished & professional: Represents the club with confidence, excellent communication, and a smart, professional presentation.Creative & social-media savvy: Understands current digital trends and enjoys developing engaging content.Active & adaptable: Thrives in a fast-paced, dynamic, and child-friendly fitness environment.Organized & dependable: Takes ownership of responsibilities and follows through independently.Internationally minded: Comfortable engaging with families and colleagues from different cultures and backgrounds.Why Join Stamina11?Work in a vibrant, modern gymnastics and fitness environment.Be part of an enthusiastic, supportive, and multicultural team.Enjoy a varied role combining administration, customer engagement, and creative activities.Contribute to a growing brand focused on fitness, confidence, and child development.If you're a positive, confident, creative, and highly organized professional who loves working with people, we'd love to hear from you.