Assistant Manager, HR Operations
Woh Hup Group · WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Tailor my CV for this job — freeLead the day to day delivery of HR operations, including shared services and payroll, ensuring accurate, timely, and compliant HR support across the organization.
Responsibilities
HR Shared Services
- Oversee day to day HR shared services delivery: employee data management, onboarding/offboarding administration, HR helpdesk/query resolution, and letter/documentation issuance.
- Maintain HR SOPs and process controls for consistent, audit-ready HR service delivery.
- Drive continuous improvement of HR processes and better use of HR systems to improve efficiency and employee experience.Payroll Management
- Oversee accurate and timely monthly payroll processing, including statutory contributions (EPF,SOCSO, EIS, PCB/income tax), claims, and benefits administration.
- Ensure payroll compliance with the Malaysian Employment Act and tax regulations.
- Resolve payroll discrepancies and manage relationships with payroll vendors/systems whereapplicable.Compliance & Reporting
- Maintain accurate employee records and ensure compliance with statutory reporting and internal audit requirements.
- Prepare and publish HR operations dashboards and reports (headcount, payroll costs, turnover) for leadership.
- Maintain risk registers for HR operations and payroll-related matters.Cross-Functional Support
- Partner with HRBPs, Talent Acquisition, L&OD, C&B, and Finance to support the end-to-end employee lifecycle.
- Support project site offices with HR operations needs specific to construction/data centre project teams.People Leadership
- Lead and develop the HR Operations team (Shared Services and Payroll executives/officers).
- Enforce quality, governance, and confidentiality standards in handling employee data and payrollinformation.
Requirements
- Bachelor's Degree in Human Resource Management, Business Administration, or related field.
- 5–8 years (Deputy Manager) in HR operations, payroll, or shared services,ideally within construction/engineering or a project-based environment.
- Strong working knowledge of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB) andthe Employment Act.
- Proficiency in HRIS/payroll systems.