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Banquet executive

The Fern Hotels & Resorts · Mumbai Metropolitan Region

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Company Description The Fern Hotels & Resorts, a member of CG Hospitality, is one of India’s fastest growing hotel brands, managing over 5,000 rooms across more than 100 properties in 90+ locations. Known for its “leading environmentally sensitive hotels” baseline, the brand is widely recognized and awarded for sustainable hotel operations and management. The Fern offers a collection of 5-star and above hotels and resorts with premium, full-service accommodation, alongside The Fern Residency, which provides upmarket 3- and 4-star experiences. The company focuses on luxury with elegance, personalized service, and modern facilities, while minimizing environmental impact. Team members join a hospitality organization that emphasizes pedigree, consistency, and proactive, individualized guest service.Role Description This full-time, on-site Banquet Executive role is based in the Mumbai Metropolitan Region. The Banquet Executive oversees the planning and execution of banquet events, including coordinating with clients, sales teams, and internal departments to finalize event requirements, menus, and setups. Responsibilities include supervising banquet operations on event days, managing staff assignments, ensuring timely service, and maintaining quality standards aligned with brand guidelines. The role involves monitoring event budgets, supporting upselling opportunities, and maintaining accurate records of bookings, contracts, and post-event feedback. The Banquet Executive also supports inventory management of banquet equipment, ensures adherence to safety and hygiene protocols, and helps drive guest satisfaction through attentive, solution-oriented service.Qualifications Candidates should possess strong Communication skills, including clear verbal and written communication and the ability to liaise effectively with guests, vendors, and internal teams.Candidates should possess Event Planning and Event Management skills, with experience in organizing banquet functions, coordinating logistics, and managing timelines.Candidates should possess Budgeting and basic financial oversight skills, including cost control, forecasting for events, and working within approved budgets.Candidates should possess Sales skills, with the ability to support banquet sales, upsell services, and build relationships that encourage repeat business.Relevant experience in hotel banquets, hospitality operations, or event coordination, preferably in upscale or luxury properties.Strong organizational and multitasking abilities, attention to detail, and a customer-centric approach.Ability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.A diploma or degree in Hotel Management, Hospitality, or a related field is preferred; knowledge of banquet software and MS Office is an advantage.