Restaurant Manager

Company Description GetMenu is a UAE-built restaurant ordering system that provides venues with their own ordering page, QR menus on every table, and automated WhatsApp order confirmations within seconds. The platform streamlines the entire order flow, from customer confirmation to kitchen tickets and rider dispatch links, helping restaurants reduce manual work and errors. GetMenu operates on a flat monthly fee with 0% commission, and payments are handled by cash or card at the door, so no card details are stored in the system. The software supports features such as loyalty programs, automated stock countdown, and building-specific delivery fees, with resources like a help center, short demo films, and direct support channels to assist clients.Role Description The Restaurant Manager at GetMenu will oversee the daily operations of partner restaurants using the GetMenu system, ensuring smooth order flows, high service standards, and efficient use of the platform’s features. Responsibilities include managing front-of-house and back-of-house coordination, monitoring customer satisfaction, resolving service issues, and optimizing QR and WhatsApp-based ordering processes. The role involves hiring, training, and supervising restaurant staff, setting performance standards, and collaborating with GetMenu’s team to implement best practices that improve operational efficiency and guest experience. The Restaurant Manager will also review operational data, support promotional activities, and ensure compliance with local regulations and company guidelines. This is a full-time, on-site role based in Dubai, United Arab Emirates.Qualifications Strong focus on Customer Satisfaction and Customer Service, with a track record of enhancing guest experiences.Experience in Hiring and managing diverse restaurant teams, including training, scheduling, and performance oversight.Excellent Communication skills for coordinating staff, engaging customers, and collaborating with technology and support teams.Solid understanding of Food & Beverage operations, including menu management, inventory oversight, and quality control.Prior experience as a Restaurant Manager or in a supervisory role within hospitality or F&B.Ability to work on-site in a fast-paced environment in Dubai, United Arab Emirates.Comfort with technology-based ordering systems and basic data analysis to improve operations.Relevant diploma or degree in Hospitality Management, Business, or a related field is preferred.